Privacy Policy
Last Updated: March 6, 2024
This Privacy Policy ("Policy") informs you of Aerox's ("Aerox", ”Aerox World", ”aerox.world", "we", "us", "our") policies regarding the collection, use, and disclosure of Personal Data and Information (defined below) in connection with the Melon website, mobile applications, and other software provided on or in connection with our services, as well as social media sites and handles, and receive emails we send (collectively our “Services”). By using the Services, you acknowledge that the collection and use of information are subject to this Policy.
Information Collection
We collect both personal and anonymous information through our Services. Personal information includes information that can allow someone to identify you individually, including, for example, your name, email address, as well as any other non-public information about you that is associated with or linked to any of this identifiable information. Anonymous information includes data that is aggregated and/or de-identified data, that is not associated with or linked to your personal information, and typically cannot by itself identify individual persons. We collect personal information and anonymous information as described below.
You may not always need to provide us with personal information in order to browse our Services. However, if you do not provide the necessary personal information, we may not be able to respond to your query or provide certain Services to you.
Types of Information Collected
Depending on how you interact with the Services, we may collect the following personal information about or from you:
- Personal information and other contact information you provide, such as your name, e-mail address, username, profile picture, blockchain wallet address, wallet type, profile picture, and any other content and information you submit through the sign-up form when you register for an account. All information provided may become associated with your Personal Data when you use our Service.
- Communications between you and us. When you communicate with us, such as through e-mail or text message, we may collect and save a record of your communication and any Personal information provided during the communication.
- Our Services let you store preferences like how your content is displayed, notification settings, and favorites. We may associate these choices with your ID, browser, or mobile device.
- Usage data and automatically collected technical information such as traffic data, location data, logs, and other communication data and the resources that you access and use on the Services.
- To provide our Services and make them more useful to you, we (or a third-party service provider) collect information from you, including Information about your computer and internet connection, including, but not limited to, unique device identifiers, your browser type, operating system, Internet Protocol (“IP”) address, mobile device ID, blockchain address, wallet type, date/time stamps, and other diagnostic data.
- We may also collect Personal Data at other points in our Services where you voluntarily provide it or where we state that Personal Data is being collected.
Sources of Information
We collect information from various sources including data directly from you, from third parties, public sources, and automated systems.
Direct interactions. You may give us your personal information by filling in forms or by corresponding with us by email or otherwise. This includes data you provide when you:
- Sign up for our Services;
- Signing in to your wallet to access the Services;
- Engage customer support;
- Give us feedback or contact us.
Information We Collect from Third Parties. We may collect personal information about you from third-party sources. We may also collect and also anonymous or aggregated information from third-party sources (which may be combined with other personal information we have collected about you), such as:
- Blockchain: we collect certain personal information about you that is publicly available on a decentralized public ledger, including your wallet types, amounts of digital assets you possess, and account balances.
- Publically available sources: We may collect information from publicly available sources such as public databases and platforms.
- Third-party partners: We may also receive information from business partners, enforcement partners, and other third parties we work with, including wallet providers.
Analytics
Our Website may use automated devices and applications operated by third parties, such as Google Analytics and Yandex Metrika, which uses cookies and similar technologies to collect and analyze information about the use of the Website and report on activities and trends. This service may also collect information regarding the use of other websites, apps, and online resources. You can learn about Google's practices by going to www.google.com/policies/privacy/partners/, and you can opt out of them by downloading the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout
Retention of Personal Information
Except to the extent prohibited by law or as otherwise stated in this Policy or at the time of collection, and subject to this Policy, we will retain and use your Personal information for as long as it is needed to fulfill the purposes related to your use of the Services and the purposes described in this Policy. These purposes include providing you with any of our Services, communications, the information you have requested, or access to the Services, to document any business relationship with you, and as necessary to comply with our legal obligations, prevent fraud and abuse, resolve disputes, and enforce our Terms or other agreements and/or protect our legitimate interests. We may continue to retain your personal information even after you deactivate your account and/or cease to use the Services for the reasons described in this Policy. Where your Personal Data is no longer required for these purposes, we will delete it. Please note that the nature of blockchain services is that certain data cannot be deleted or erased.
Use Of Information
We use the information that we collect for various purposes, including:
- To set up and maintain your account.
- To respond to your inquiries, requests, and questions.
- To notify you about changes to our Services, news about our Services and new features or offerings, and administrative notifications.
- To allow you to participate in interactive features of our Services when you choose to do so.
- To verify your identity as a user and eligibility to use the Services.
- To improve the administration of our Services and your experience.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our Services.
- To monitor the usage of our Services.
- To monitor the frequency with which you use our Services.
- To investigate, detect, prevent, and address fraud, abuse, technical issues, violations of our terms, policies, and agreements, and other harmful or unlawful activities.
- To comply with applicable laws, cooperate with investigations by law enforcement or other authorities of suspected violations of law, and/or pursue or defend against legal threats and/or claims.
- To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
- Act in any other way that we may describe to you at the time of collection.
We may create anonymous or aggregated information from personal information so that it is no longer personal information. We use this anonymous information to analyze the use of our Services and improve our Services and other offerings. We reserve the right to use anonymous information for any legal purpose and to disclose anonymous information to third parties without restriction, except where it may be prohibited by applicable law.
Security of Data
We care about the security of your information and may use physical, administrative, and technological safeguards to preserve the integrity and security of information collected through our Services. However, no security system is impenetrable and while we strive to use commercially acceptable means to protect your Personal information, we cannot guarantee its absolute security on our systems. In the event that any information under our custody and control is compromised as a result of a breach of security, we will take steps to investigate and remediate the situation and, in accordance with applicable laws and regulations, notify those individuals whose information may have been compromised.
You are solely responsible for the security of your digital wallet, and we urge you to take steps to ensure it is and remains secure. If you discover an issue related to your wallet, please contact your wallet provider.
Links to Other Sites and Platforms
When you use our Services, you have the option to link to a third-party wallet which allows you to engage in transactions on public blockchains. Your interactions with any third-party wallet provider are governed by the applicable terms and privacy policy of that third party.
Our Services may contain links to other websites, plug-ins, and applications that are not operated by us. If you click a third-party link, you will be directed to that third party's site, which may allow third parties to collect or share data about you. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Disclosure Of Your Personal Data.
We disclose your Personal Data as described below and as described elsewhere in this Privacy Policy.
Third-Party Service Providers. We may share your Personal Data with third-party service providers to provide technical infrastructure services; conduct quality assurance testing; analyze how our Service is used; prevent, detect, and respond to unauthorized activities; provide technical and customer support; and/or to provide other support to us and to the Service.
Affiliates. We may share some or all of your Personal Data with any subsidiaries, joint ventures, or other companies under our common control (“Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy.
Corporate Restructuring. We may share some or all of your Personal Data in connection with or during the negotiation of any merger, financing, acquisition, or dissolution transaction or proceeding involving the sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of insolvency, bankruptcy, or receivership, Personal Data may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the Personal Data collected by us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy.
Other Disclosures. We may also disclose your Personal Data: to fulfill the purpose for which you provide it; for any other purpose disclosed by us when you provide it; or with your consent.
Data Access and Control.
You can view some of your information. You can also request the deletion of your data by contacting us by email.
Please note that deleting data from the blockchain is unrealistic, so it is impossible to delete all your data related to it.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Please check the “effective date” at the top of this Privacy Policy If required by applicable law, we will let you know via email and/or a prominent notice on our Services, prior to any significant changes becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions, feedback or need to contact Aerox about this Policy, please contact us using the details set out below.
Email address: [email protected]
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